FAQ's

How do you book?

  • Explore our stunning collection of designer dresses and discover your favorites! Simply choose the date for your rental and proceed to checkout to complete your booking.
  • Your rental will be delivered by post or will be available for collection from our location 1-3 days before your event. Wear the rental to your special occasion and feel absolutely fabulous!
  • You will return the dress to our drop-off location the day after your event, or simply post it back the following business day. No need to worry about cleaning!
  • Book For your DATE of your event we have week days block out cause  this is change over time we email us if u have any questions 

How can I get in touch?

Contact us here

When can I rent for?

What is your refund policy?

Cancellations & Refunds

If you choose to cancel your booking, HBRents may issue a store credit at its discretion.

Refunds will not be provided for:

  • Change of mind

  • Incorrect sizing or fit

  • Choosing not to wear the garment

  • Courier delays after dispatch

  • Event cancellations outside of our control

Sizing

Sizing differs between designers and brands.

Measurements and sizing advice are provided as a guide only and cannot guarantee a perfect fit.

No refunds or credits will be issued if a garment does not fit or is not worn.

Garment Care

To protect our garments, renters agree to:

  • Avoid fake tan transferring onto garments.

  • Avoid smoking while wearing garments.

  • Avoid permanent makeup, oils, or products that may stain.

  • Keep garments away from rough surfaces and sharp jewellery.

  • Never wash or dry clean the garment.

 

View our full terms and conditions here:

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