Cancellations & Refunds
If you choose to cancel your booking, HBRents may issue a store credit at its discretion.
Refunds will not be provided for:
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Change of mind
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Incorrect sizing or fit
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Choosing not to wear the garment
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Courier delays after dispatch
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Event cancellations outside of our control
Sizing
Sizing differs between designers and brands.
Measurements and sizing advice are provided as a guide only and cannot guarantee a perfect fit.
No refunds or credits will be issued if a garment does not fit or is not worn.
Garment Care
To protect our garments, renters agree to:
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Avoid fake tan transferring onto garments.
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Avoid smoking while wearing garments.
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Avoid permanent makeup, oils, or products that may stain.
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Keep garments away from rough surfaces and sharp jewellery.
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Never wash or dry clean the garment.
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